Application & Infra Support

Applications support is an essential part of customer service, especially in businesses with a digital presence. Customer service has a lot of impact on your reputation. That's why companies are very keen on getting competent applications support analysts to join their IT and customer service teams.

Businesses have various job titles for the role of applications support analyst, including:

  • Software Support
  • App Support
  • Helpdesk Analyst
  • Desktop Support
  • Helpdesk Engineer
  • Hardware Support
  • OS Support
  • L1 & L2